Sprout Concierge
Company Wide Knowledge Base: Get instant access to your company’s policies and product information, whenever you need it.
Customizability and Security: Train Serge to whatever you need it to learn, with your information protected by Sprout and Microsoft.
Data-Driven Bot Analytics: See what everyone’s asking to improve process bottlenecks, or give even more context for a richer experience.
Sprout is ISO/IEC 27001:2013 certified. This means that Sprout is able to:
Implement controls to protect sensitive and confidential client information.
Implement and maintain an effective management system to promote continuous improvement.
Sprout is partnered with Microsoft Azure in establishing security and privacy requirements: Azure meets a broad set of international and industry-specific compliance standards, such as General Data Protection Regulation (GDPR), ISO 27001, HIPAA, FedRAMP, SOC 1 and SOC 2, as well as country-specific standards, including Australia IRAP, UK G-Cloud, and Singapore MTCS Microsoft Azure is subject to rigorous independent third party audits to verify compliance and conformance with standards and laws and regulations.